Kindred Connect

Support

Kindred Connect is a free individual peer support service for parents and caregivers with children with disability or developmental delay.

Parenting a child with disability or developmental delay can feel overwhelming. It involves learning about complex systems and services to support your child’s growing needs. However, it’s important to remember that you’re not alone on this journey.

Our trained and knowledgeable Peer Support team are also parents of children with disability or developmental delays – just like you. 

During a Kindred Connect session, we can help you to:

  • Understand what it means to have a child with disability or developmental delay and medical needs.
  • Navigate the different systems, including the NDIS, therapy, healthcare, early childhood education and school.
  • Access community and mainstream services and supports available to your child and family.
  • Connect to other parents and caregivers who understand what you are experiencing.
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Ready to connect?

Simply get in touch by filling out our Kindred Connect Form. We will be with you within 48 hours to lock in your session.

Feel like you need some more info? We answer some of the common questions below.

Frequently Asked Questions

Am I eligible for Kindred Connect?

Kindred Connect program is for parents and caregivers of children aged 0-8 years with disability, developmental delays, or medical needs, including children with a rare or no diagnosis.

Currently, this service covers families located in New South Wales only. If you’re based in another state, don’t hesitate to get in touch with us via the contact form above, and we can recommend a service in your state.

What happens in a Kindred Connect session?

Our Peer Support Specialists will contact you at your arranged time, either by phone call or Zoom video call, whichever works best for you.

During the session, they’ll introduce themselves and ask a series of questions to better understand the support or guidance that your family requires.

These conversations are always casual and conversational, and you’re welcome to share as much or as little as you’re comfortable with.

After the session, we’ll send you an email with a summary of the discussion and links to trusted and reliable resources that can help support your family.

Our goal is to provide a warm, supportive environment where you can feel empowered and equipped to navigate this journey with confidence.

How long is the session?

The session generally take up to 1 hour.

Is there a cost to the session?

No. Kindred Connect is a free service.

Is it a confidential service?

Yes, the conversation is completely confidential.

What is a Peer Worker?

A peer worker has lived experience parenting a child with disability, developmental delay or medical needs.

They’ve been trained to provide support to other families and have a deep understanding of evidence-based and best practice approaches.

Their personal experience gives them a unique perspective that’s not always available to other professionals.

A peer worker is not a counsellor, therapist or caseworker and cannot provide these supports, but can point you in the right direction to accessing these services.

Will I be given recommendations for local services?

We cannot always recommend specific local services, healthcare professionals, sporting clubs etc. But we will provide you with the information and support to locate these yourself.

Daytime is challenging to speak. Do you offer sessions outside business hours?

Yes, we do.

You will be asked to indicate your preferred time when we get in touch to schedule your session.

Can the support be offered in a language other than English?

Yes, we can support you using an Interpreter service.

Please advise us in your registration form, and we will be in touch with you to organise.

Find out how we can help you. Get in touch today.

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