Kindred Connect


Here at Kindred, we want every family to feel empowered to walk their own beautiful path. And sometimes, that means getting a little guidance from those who’ve walked there before.

Kindred Connect is an entirely free service delivered by our trained and knowledgeable Peer Support team, who are also caregivers of children with disability or developmental delays and medical needs. Just like you.

Our Peer Support team is trained in best practice, evidence-based approaches to supporting children with disability. But it’s their personal experience that provides an extra level of know-how.

Conducted by phone, video or messaging, a Kindred Connect session can help you to:

  • Understand what it means to have a child with disability or developmental delay and medical needs.
  • Navigate the different systems, from the NDIS, Early Childhood Developmental and Health Care to Preschool and School.
  • Access community and mainstream services and supports available to your child and family.
  • Connect to other parents and caregivers who understand what you are experiencing.

They’ll direct you to the right resources and help you find the tools that will empower you to parent from a place of confidence and capacity.

Trust us, a little guidance from another caregiver on a similar journey – one who can offer unbiased information, encouragement, and hope – can change everything.

Little Girl With Special Needs Enjoy Spending Time With Mother
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Ready to connect?

Simply get in touch by filling out our Kindred Connect Form. We will be with you within 48 hours to lock in your session.

Feel like you need some more info? We tackle some of the common questions below. Read on!

Frequently Asked Questions

Am I eligible for Kindred Connect?

Kindred Connect program is for parents and caregivers of children aged 0-8 years with disability, developmental delays, or medical needs, including children with a rare or no diagnosis.

Currently, this service covers families located in New South Wales only. If you’re based in another state, don’t hesitate to get in touch with us via the contact form above, and we can recommend a service in your state.

What happens in a Kindred Connect session?

The Peer Support Specialist will contact you at your arranged time. They will introduce themselves and the objective of the session. They will ask a series of questions to help determine the types of information and support that could help your child and family. These sessions are casual and conversational, and you don’t have to share anything you’re not comfortable with. Following the session, you will receive an email with a summary of the discussion and links to trusted and reliable resources.

How long is the session?

The session generally takes around 1 hour.

Is there a cost to the session?

No. Kindred Connect is a free service.

Is it a confidential service?

Yes, the conversation is completely confidential. You will receive our Privacy Policy when we schedule the session.

What is a Peer Support Specialist?

A peer support specialist has lived experience parenting a child with disability, developmental delay or medical needs. They are trained to support other families and understand evidence-based and best practice approaches. Their personal experience provides peer support specialists with expertise not always available to other professionals.

A peer support specialist is not a counsellor, therapist or caseworker and cannot provide these supports, but can point you in the right direction to accessing these services.

Will I be given recommendations for local services?

We cannot recommend specific local services, healthcare professionals, sporting clubs etc. But we will provide you with the information and support to locate these yourself.

Daytime is challenging to speak. Do you offer sessions outside business hours?

Yes, we do. We are fortunate that the Kindred Connect team works flexible hours, which means they are often available for evening sessions. You will be asked to indicate your preferred time when we get in touch to schedule your session.

Can the support be offered in a language other than English?

Yes, we can support you using an Interpreter service. Please advise us in your registration form, and we will be in touch with you to organise.

Find out how we can help you. Get in touch today.

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